Zinopy has been providing security technical support for over 25 years. We place a strong emphasis on developing our support offerings to ensure we meet the growing needs of our customers.
Our security support services protect and maintain your IT estate, while driving improvements in your overall security posture. Regular, professional IT infrastructure support and maintenance will ensure business continuity and improved efficiency through the smooth operation of your integrated systems.
We support organisations of all sizes and sectors across financial services, central & local government, utilities, health, education, manufacturing and transportation amongst others.
Zinopy supports businesses by maintaining the security of their data and systems through the deployment of reliable, future-proofed security technology solutions.
Our dedicated security support team is made up of highly skilled and enthusiastic security analysts who work with you to ensure that the security, integrity and availability of your data and network infrastructure is maintained at all times. The team also ensures that the security solutions and products your organisation has invested in operate efficiently, deliver their promised protections and are continuously available.
We provide a single point of contact for security support on all our solutions.
Our technical team can assist you in person visiting your location or via remote-assistance using Citrix Go To Meeting, where a member of our support team can view your infrastructure and take the necessary steps to get you on your way to a solution.
The Zinopy SOC is based at our dedicated facilities in Dublin using industry-leading technology, providing the backbone for Zinopy’s Workspace Virtualisation managed services. The service operates in compliance with industry best practices outlined by ITIL (Information Technology Infrastructure Library) standards.
Our team of skilled virtualisation experts manages every aspect of the service, from troubleshooting performance issues and applications issues to monitoring end-user experience and checking historical reports.